Privacy Policy

Mayana Genevière^® recognizes the importance of protecting the privacy of personal and financial information. Maintaining your confidentiality is our priority.

We have instituted reasonable policies and security measures to protect the information you provide to us. When you register online with Mayana Genevière^®, use our online store, or choose to fill out and submit one of our customer information cards when visiting a retailer store, you give us your consent to process and use such submitted personal data in accordance with this privacy policy.

This privacy policy applies to all protected personal information collected, maintained or used by Mayana Genevière^®.

Mayana Genevière^® collects a certain amount of information from its customers and visitors to our website. We do this for the effective running of our day-to-day business and in improving your experience on our site.

We also use cookies (as described below) and track IP addresses so that we can improve our services and enhance your Mayana Genevière^® experience. In addition, Mayana Genevière^® collects some protected personal information (e.g., name, shipping and billing information, telephone number(s), credit card information, email address, etc.) from our customers who purchase a product, submit a customer information card at one of our stores, from our affiliated companies and, on occasion, from unrelated third parties. To serve you better, we may combine information you give us with other information, which is publicly available.

Mayana Genevière^® does not knowingly collect personally identifiable information from anyone under the age of thirteen. If you are under thirteen, please ask your parents to register and/or use the online store.

The information we collect may be required to provide our Services, including supporting and processing orders, authentication, and processing payments.

By either giving the appropriate consent on our web site or by submitting your email address on a customer information card, Mayana Genevière^® will send you, also by email, announcements on products or promotions and invitations to Mayana Genevière^®’s events based on your purchase profile.

When we run a contest or sweepstakes relating to this Web site, it will be accompanied by a set of rules. The rules for each contest/sweepstakes will specify how the information gathered from you for entry will be used and disclosed.

Mayana Genevière^® will not sell, rent or, except as described below, disclose our client's email address or other personal information to any non-Mayana Genevière^® Group. Mayana Genevière^® may share customer information within Mayana Genevière^® Group, so that you may be informed of other products that may be of interest to you.

Mayana Genevière^® does not otherwise disclose your information to third parties, unless we are required to do so by law or in connection with a legal claim or proceeding. If Mayana Genevière^® is acquired by another entity or is merged or consolidated, information about Mayana Genevière^® customers may be made available to the new entity. However, the new entity will agree to protect the confidentiality of your personal information consistent with this Privacy Policy.

Mayana Genevière^® uses appropriate security measures to protect the information you provide to us. We do undertake to provide the most secure shopping environment possible. We designed the Mayana Genevière’s^® online store to accept orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology. This gives you the confidence of knowing that all orders placed are securely encrypted and protected and means you’ll be unable to inadvertently place an order through an unsecured connection. However, while we take reasonable steps to protect this personal information from unauthorized access, use or disclosure, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this breach is due to our negligence.

Cookies are pieces of information a web site can send to your computer's browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our web site more user friendly, and to give you a better experience when you return to the website. We also use a browser feature known as a cookie, which assigns a unique identification to your computer and are typically stored on your computer’s hard drive. Both navigational information and cookies are used by us to identify problems, evaluate the effectiveness of our website and analyze trends. With this knowledge, we can improve the quality of your experience on our website by recognizing and delivering more of the most desired features.

By accessing and using the Mayana Genevière^® website (including registering on the website or purchasing items through our website), or by submitting a customer information card at a retailer store, you consent to our collection, use and disclosure of your information as described in this privacy policy. Mayana Genevière^® reserves the right occasionally to make changes to our privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time, particularly each time you use our online shop.

If you are registered with us and would like to delete your registration and personal details from our database, please contact us at customercare@mayanageneviere.com.

If you have any comments or queries regarding our privacy policy or to update, correct or request removal of your personal information from our Customers Database, please write to Mayana Genevière^® at customercare@mayanageneviere.com.